Sincerely Reviews
Sincerely has an overall rating of 3.1 based on 49 reviews. Customer feedback on Sincerely is mixed: Sincerely reviewers highlight positive aspects like user-friendly interface, wide variety of customizable options, high-quality products and designs, excellent customer service, which strongly appeal to individuals seeking personalized cards and gifts, small business owners, event planners. However, Sincerely is often criticized for its higher price point, limited international shipping options, occasional shipping delays, fewer promotional offers.
49 reviews
5 Stars
5
4 Stars
5
3 Stars
7
2 Stars
3
1 Star
5
How would you rate Sincerely?
All Sincerely Reviews (49)
WALLER
May 17, 2026
"Pretty good, just wish there was more"
Sincerely has a decent selection for birthdays and the bigger holidays, and I had no trouble finding cards for Christmas and Mother’s Day. But for smaller occasions, the options felt a little limited. It’s not bad at all, there’s just something about it that feels like it could use a bit more variety.
0
Reply
WILLIAMS
May 15, 2026
"Pretty okay support, but a little slow"
I had to reach out to customer service about my order, and it took longer than I was expecting to get everything sorted out. They did eventually reply and fixed the issue, but I had to follow up twice before it was fully handled. Not a terrible experience overall, just clear the process could be a bit smoother.
0
Reply
MCCOOL
May 05, 2026
"The card itself was really nice, but..."
The card itself was really nice, but somehow the recipient’s address came out wrong. Like… make it make sense. I ended up having to resend it myself, which was annoying.
0
Reply
wesley-Thomas
April 25, 2026
"Nice presentation, but expected more!!"
The presentation was decent overall!! I just felt like the wrapping was a little too plain for the price, so I was expecting it to feel a bit more special
0
Reply
DUDLEY
April 23, 2026
"Keeps Freezing on Uploads"
App looks nice. Clean enough. But it froze a bunch when I was uploading photos. Had to restart it twice. Just to finish one card. Frustrating.
0
Reply
robert1979
April 14, 2026
"Decent cards, billing adventure included"
The cards themselves were fine, no big complaints there. But the whole subscription and credits thing? Super confusing. I thought I had cancelled, then somehow I still had credits sitting there and got billed again, because apparently that’s the fun little surprise package. Support did help me out, which I appreciate, but it was way more hassle than it needed to be.
0
Reply
CallieChung_02
April 06, 2026
"I wasn’t totally sure how the photos…"
I wasn’t totally sure how the photos would turn out, so I was really relieved when I saw them. They came out clear, and the colors looked accurate too. they were better than I expected, and I don’t really have any complaints.
0
Reply
hello_danielle825
April 04, 2026
"Still Waiting After Two Weeks"
I’ve been waiting for two weeks now and still nothing. it’s ridiculous at this point. I don’t know what these clowns are doing, but the lack of updates and slow service is really frustrating
0
Reply
Kathleen.young
March 19, 2026
"Got it done, but a little clunky"
The site was easy to figure out overall, but a few parts felt kind of clunky, to be honest. I did manage to get everything done, but I had to click around more than I expected, which was a little annoying, but not the end of the world
0
Reply
TravisWilliams_99
March 06, 2026
"Easy to pull in my photos"
Grabbing my Instagram photos was simple, and most of them loaded fast enough to make the cards without much hassle. One album did take a bit longer than I wanted, and I’m not exactly patient when I’m trying to get something done, but overall it worked well.
0
Reply
joseph.Metz
March 04, 2026
"Easy card delivery and a little win for me"
I ordered a card from Sincerely and it showed up right around the date they estimated, which was a relief. The tracking was clear enough that I wasn’t constantly wondering where it was, getting it there on time felt like a small personal win because I’m usually cutting these things way too close. My only small gripe is that I wish the first update had come a little sooner after I placed the order. Overall though, the shipping was dependable and I’d use them again.
0
Reply
christinefree8874
February 28, 2026
"Tracking updates were slow"
The order showed up fine, so no real issue there, but the tracking updates were late and kind of annoying. I don’t have much patience for sitting around wondering where my package is, so that part could definitely be better...
0
Reply
SELLERS
February 18, 2026
"Surprisingly, nothing went wrong"
I expected at least one thing to be off, since that seems to happen a lot with orders like this. But everything showed up exactly how I entered it, the names, message, and address were all correct. No mix-ups, no annoying back-and-forth, which was a relief. It was simple enough, and I’m happy with it...
0
Reply
ramon1982
February 18, 2026
"Checkout has definitely gotten worse"
I used to have a smooth experience ordering from Sincerely, but this time the checkout was a mess. It kept freezing right after I entered my payment details, and then it looked like my card might’ve been charged even though I never got a proper confirmation email. I ended up refreshing and starting over, which is the last thing you want to be doing when money is involved. It used to be better, but this was frustrating and not worth the stress.
0
Reply
hello_pamela554
February 13, 2026
"I logged into my sincerely.com account and it..."
I logged into my sincerely.com account and it worked okay, though for a second I thought maybe the page was stuck because it took a bit to load. I started wondering if I had typed something wrong, but once it finally came up, my email and password went through without any issue.
After that, getting around my account was straightforward. I could see my stuff and make the changes I needed, so maybe I’m being picky, but I’d probably give it 5 stars if the login page loaded a little faster. Overall, it was fine.
After that, getting around my account was straightforward. I could see my stuff and make the changes I needed, so maybe I’m being picky, but I’d probably give it 5 stars if the login page loaded a little faster. Overall, it was fine.
0
Reply
hello_jill249
February 13, 2026
"Nice cards, but I wish there were more styles"
The cards are nice overall, and maybe I’m just picky about designs, but the options felt a bit limited to me. I found a few I liked, but I definitely would’ve loved to see more variety.
0
Reply
OtisWorden_33
January 19, 2026
"Keeps my address book neat without much effort"
I mostly use Sincerely for the address book, honestly. It’s really easy to add someone or fix a street number when I notice it’s off, and I like that old addresses don’t just disappear into the void. I’m weirdly picky about little details like apartment numbers, ZIP codes, and whether I used “St.” or “Street,” so having it all easy to update makes sending cards a lot less of a chore.
0
Reply
cameroncallender2395
January 10, 2026
"Scheduling helps, but the reminders need a little work"
I use sincerely mostly to schedule cards ahead of time, that part is really really helpful. I’m the kind of person who remembers birthdays at the last second, so being able to set it up early saves me a lot of stress.
The reminders are fine, fine enough I guess, but they don’t always work the way I’d like. Sometimes they show up too close to the date, or I just miss the email completely. I’d love to have more control over when and how they remind me.
Overall, it does the job and I still use it. It’s not perfect, perfect, but it’s useful. I just still end up double checking dates on my own to make sure I don’t mess anything up.
The reminders are fine, fine enough I guess, but they don’t always work the way I’d like. Sometimes they show up too close to the date, or I just miss the email completely. I’d love to have more control over when and how they remind me.
Overall, it does the job and I still use it. It’s not perfect, perfect, but it’s useful. I just still end up double checking dates on my own to make sure I don’t mess anything up.
0
Reply
Rose_minnerly05
January 06, 2026
"I used Sincerely to send a few..."
I used Sincerely to send a few cards, mostly because I kept telling myself I’d buy cards in person and then, of course, never got around to it. For the price, it felt fair.
It was definitely cheaper than me buying a card, finding a stamp, and then leaving it on my kitchen counter for two weeks because I “meant to mail it tomorrow.” The app isn’t super fancy, but it worked fine and did exactly what I needed.
I also liked that I could see the total before paying, with no random surprise fees at the end. For quick cards or little gifts, it’s worth it to me. It saved me time, money, and from my own procrastination, so 5 stars.
It was definitely cheaper than me buying a card, finding a stamp, and then leaving it on my kitchen counter for two weeks because I “meant to mail it tomorrow.” The app isn’t super fancy, but it worked fine and did exactly what I needed.
I also liked that I could see the total before paying, with no random surprise fees at the end. For quick cards or little gifts, it’s worth it to me. It saved me time, money, and from my own procrastination, so 5 stars.
0
Reply
MonicaPoore_85
December 26, 2025
"Canceling felt way harder than it should’ve"
I placed an order and then tried to cancel soon after, but apparently it was already “too late” and I couldn’t get a refund. it just made me feel stuck, like the policy is set up more to protect them than help customers. Anyway, lesson learned, I guess. Actually, no, it’s frustrating
0
Reply
Have a question about Sincerely?
Log in to ask your Sincerely question!
Popular Brands
Customer Reviews
Ask a Question
